Since I wanted to sell my laptop, I sent it to a company. The company has taken over the shipping costs. On 29.10. In the evening I have the package with a value of 500 euro delivered to the DHL. I do not have the receipt but I have the tracking number, which I check every day. Since 30.10. If the shipment status is the same as "Your package has been received by the store.".
Now I have filled in the search request on the DHL side with the hope that can tell me what is going on with my shipment or possibly refund me the money.
Has anyone had experience with such a long airtime?
Happens. Rarely, but happens. What do you want to know?
Without a receipt it will not be that easy. Something you always keep and do not throw it away.
Is that normal? I've heard that there are currently disruptions in the DHL shipment tracking but I've contacted the company and where has not arrived yet.
I experience this for the first time 🤔
But I have the tracking number and there's clearly "received in the store"
I had that a while ago when I was expecting a package. Several days in the tracking was 'Your package was received by the branch.', Even on the day on which a few hours before the package had been delivered.
I hope my package has not disappeared and I also get a happy ending 😬
No. 2-3 days are normal. Either where hang or it is lost. Or it is damaged and will be repackaged. This can actually take a few days.
Can the ones in the branch give me an information about it when I ask?
No. That can only be the hotline. If any…
