Why do WLAN and LAN no longer work despite an existing connection?

il
4

Since this morning the internet connection has stopped working for me. WLAN does not work on any end device (smartphone, laptop, TV) and a connection with the LAN cable could not be established on the laptop.

Everything on the router lights up as usual. I've already shut down and restarted the router several times, but it didn't work.

An exclamation mark appears next to the WLAN symbol on the smartphone and it says "Internet may not be available".

What can be the reason?

I thank you in advance for the answers!

Jo

I called my provider when I had this problem and they helped me a lot, best regards

is

Call the customer service of your provider, there may be a regional disruption

Pe

What did the internet provider say?

il

He can only be reached at the WE via a fault number, where you can talk about your problems on an answering machine.

But now it suddenly works again…